Platform Trading

Whitelisting Wallets

• How to whitelist a wallet?
• How to whitelist an expired wallet request?
• Why whitelisting the sender's wallet is mandatory before depositing money?
• Do I have to make a deposit when whitelisting my private wallet?
• What is the difference between personal wallet and exchange wallet? 
• Gasless Whitelisting

Depositing Cryptocurrency

• How to deposit cryptocurrency to your wallet?

Withdrawing Cryptocurrency

• How to withdraw cryptocurrency from your wallet?
• How long does the withdrawal process take?

How to buy cryptocurrency

• More about Xanpool
• More about Moonpay

Trading your Cryptocurrencies

• How to buy or sell your cryptocurrencies?
• How to trade on FINXFLO mobile app?
• How to place a stop loss order?
• How to place a stop limit order?

Bridge

• How to bridge to swap FXF tokens?

FAQ

• What is the structure fee, min deposit and max transaction value?
• Why are my market orders rejected shortly after shown as in progress?
• How long does whitelisting, deposit and withdrawal take?
• How can I see my trading history?
• What network is FXF on?
• Where can I find my account statement?

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