1. FINXFLO Risk Disclosures
Global Risk Disclosure
FINXFLO is a cryptocurrency brokerage aimed at sophisticated investors. Cryptocurrency is a high-risk asset class and may not be suitable for retail investors. You should seek appropriately licensed and independent financial advice before making any investment decisions with respect to investing in cryptocurrencies.
Singapore Risk Disclosure
RISK WARNING ON DIGITAL PAYMENT TOKEN SERVICES
The Monetary Authority of Singapore (MAS) requires us to provide this risk warning to you as a customer of a digital payment token (DPT) service provider.
Before you pay your DPT service provider any money or DPT, you should be aware of the following.
- Your DPT service provider is exempted by MAS from holding a licence to provide DPT services. Please note that you may not be able to recover all the money or DPTs you paid to your DPT service provider if your DPT service provider’s business fails.
- You should not transact in the DPT if you are not familiar with this DPT. This includes how the DPT is created, and how the DPT you intend to transact is transferred or held by your DPT service provider.
- You should be aware that the value of DPTs may fluctuate greatly. You should buy DPTs only if you are prepared to accept the risk of losing all of the money you put into such tokens.
- You should be aware that your DPT service provider, as part of its licence to provide DPT services, may offer services related to DPTs which are promoted as having a stable value, commonly known as “stablecoin”.
2. FINXFLO Execution Disclosures
FINXFLO trades with its customers as principal on a non-discretionary basis. Customer orders are aggregated and the net requirement is filled across multiple execution venues. Customers do not trade directly with FINXFLO’s underlying liquidity providers.
Prices streamed on or by our platform are indicative. Prices at which orders are filled may not always match prices observed on underlying exchanges due to a number of factors including network latency and available liquidity.
Market orders are executed immediately and filled at the best available price. The best available price is sourced across our underlying liquidity providers and may be subject to additional trading fees by the liquidity provider.
Market orders are not subject to any ‘speed bumps’ or other artificial delays; FINXFLO executes market orders as quickly as the underlying network and inherent system latency will allow.
Market orders will be automatically routed through to the liquidity provider that shows the best price at the time of execution; however, depending on network latency, this price may not always be honoured by the liquidity provider where markets are volatile. In such cases, the market order will be executed at the next best available price at that liquidity provider.
Resting orders such as Limit or Stop Loss orders are automatically routed to the liquidity provider that shows the best pricing at the time of order placement, and will be executed once the available market price hits a pre-defined level, as instructed by the customer, on the recipient liquidity provider.
Fair Execution Costs
Final pricing may include a reasonable spread or commission in relation to the execution of orders. Where justified, this will take into account a variety of factors including:
- Operational Costs
FINXFLO maintains a significant technology infrastructure and employs a large number of expert support and execution staff across multiple locations so that we can continue to deliver you the best possible products and services.
- Liquidity & Hedging Costs
FINXFLO plugs into, and deploys margin across, multiple liquidity sources in order to provide clients with the best possible execution.
- Exchange Costs
Our proprietary smart order routing algorithm automatically seeks the best available pricing from our pool of underlying liquidity providers. Some of those prices may be inclusive of additional execution costs charged by the liquidity provider.
Although no additional trading fees are added on to prices quoted, post-execution, FINXFLO does charge a reasonable spread on all orders for customers who are on Zero-Fee Trading.
FINXFLO acts strictly on customer instruction and applies no discretion to the execution of customer orders. All customers are reminded that FINXFLO is one of many available providers of cryptocurrency prices, and that they are in no way reliant on FINXFLO in order to access the cryptocurrency markets. Customers are responsible for determining whether or not FINXFLO is an appropriate platform for them to use.
Payment for Order Flow
FINXFLO does not accept payment for order flow. Liquidity providers are selected based on available pricing and liquidity.
In order to provide our customers with the highest level of security, their assets are held in insured custody with world-leading custodians. As a result, the custodian may apply a nominal handling charge, inclusive of associated network fees, in order to process withdrawals. FINXFLO will not charge any additional fees for withdrawals. Withdrawals are subject to KYT screening due diligence as required by law and will typically be processed within 24 hours.