Note: Withdrawals and deposits can only be made to or from an approved exchange or a whitelisted private wallet. Your account will be frozen if funds are deposited from any other wallet.
*Please also note that we require all of our users to whitelist their private wallets before making any deposits from them and there is no minimum deposit however, there will be a minimum trade size of $25 USDT worth.
Step 1: Click on the “Trade” button at the top right of the user interface.
Step 2: Click on “Make a Deposit” as shown below.
Step 3: Select the currency you wish to deposit by clicking on the “Deposit” button.
To deposit from an exchange, select an exchange from the drop-down list and tick the box to certify that this is your own wallet.
Check that your wallet is whitelisted and select the wallet address from the drop-down list.
Due to strict regulatory requirements in place around digital asset value transfers, we are currently unable to support transfers to or from exchange wallets for Singapore-based users. We will continue to support value transfers to and from private wallets (such as Metamask, Ledger, Atomic Wallet, My EtherWallet etc.) that have been whitelisted.
Want to learn how to whitelist your wallet? Refer to the following article to find out more!